Delivery Details

You must ensure that the delivery address and a phone number for your recipient you provide to

us is sufficient and correct. Your order will arrive on the delivery date you specify when placing an

order, providing there are no incorrect address, no one available to accept delivery or there is no

where safe to leave the delivery. We will not be able to deliver to an address without a phone

number of intended recipient.

Delivery Time

We can not promise specific delivery time but we do our best to deliver the item in your preferred

timeframe. Please check the items description for delivery times and details.

Delivery time is between 9am-9pm.

Delivery Policy

If no one is at the destination to accept the item we will contact recipient for further instructions, if

contact can not be made we will attempt to leave the item in a safe place and leave a message

card in the mailbox, before we can do this, you’ll need to provide an Authority To Leave.

In case there is no safe place to leave or you do not give us Authority To Leave, the item is returned

to our office then we will contact you via phone or email and you may arrange a redelivery.

Be informed you will  be charged an extra delivery fee equal to the cost of delivery.

Please specify delivery instructions in Order Notes Field when you place your online order at 

checkout page as to whether or not the item can to be left if no one is available to receive it, please

note when authority to leave has been given, Robin Gift can not accept any responsibility if your item

lost or stolen.

Delivery Locations

We deliver flowers & gifts to Sydney and Melbourne.

Also we deliver to a Hotel, Hospital or other non-traditional locations.

If your desired destination is not on our list please contact us using our Contact Us page to inquire

about the delivery possibility for a specific location.

Customised Gift Delivery

If you would like to send customised gift please contact us using our Contact Us page. We can

accommodate most requests as long as the items are available.



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