Terms & Notices

Terms & Notices

Your access use or browsing of this website implicates your acceptance of these Terms and Notices.

By completing the registration process to become a member of Robin gift, you agree to be bound by these

Terms and Notices.

Use of the website

To register with Robingift.com.au and purchase goods from our website you must be 18 and ensure that 

the details provided by you are correct and hold a credit card under your name. 

Also for customers that are under 18 you must make a purchase under parents or guardians surveillance.

Substitution

Occasionally, a product you order maybe unavailable. When this happens we will contact you and select a

comparable product to replace at no extra charge.

Payment Terms

We accept Visa, MasterCard, AmericanExpress & PayPal.

Full payment required upon placement of order, until payment is cleared, no orders will be dispatched, and

in the event that payment does not clear the order is cancelled.

For your security, please do not send credit card details by email. The most secure and convenient way of

credit card payment is via this website.

Cancellation

If you wish to amend or cancel a custom made products such as Handmade Jewellery , Flowers and fruit baskets please contact us no

more than 24 hours after you placed your oder using Contact Us page .

Your payment will be returned but Exchange Rate and Bank Transaction Fee will be deducted from your

original payment.

To cancel a non custom products please contact us 24 hours prior to being dispatched.

please be informed if you provide us with any wrong delivery details such as address, receivers name and contact details we won’t be able to do the refund on tangible items such as flowers , fruits and plants.

Returns

If you are not entirely satisfied with your purchase we are here to help. You have right to return the item 7

days from the date you received it, except items mentioned above. 

To be eligible for a return, your item must be unused and in the same condition that you received it. Also

your item must be in the original packaging.

Refunds

Once we received your item, we will inspect it and notify you that we have received your return item.

If your return is approved we will initiate a refund to your credit card.

You will receive the credit within a certain amount of days depending on your card issuer’s policy.

Re-Delivery
If a delivery has been attempted unsuccessfully and requires a second or subsequent delivery to be made (eg. You have provided us with an incorrect address or receipient details ) a $14.95 redelivery fee will apply.

 ♥ SOMETIMES THE PERFECT GIFT IS A CHEERFUL SMILE ♥ 

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